Returns & Exchanges
At Burgschneider, we want you to be fully satisfied with your gear. If your item isn't the right fit for your next adventure, you can return or exchange it within 30 days of receipt provided it is in its original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items securely in their original packaging, ensuring all tags are attached and the products show no signs of use or wear.
Ship the Items
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing